• 金門生命線 ｜ 1995 協談專線服務

    「電話守候，重建希望。在最無助的時刻，我們始終聆聽。」

  • 什麼是 1995 專線？

    『生命線』是一個國際性的電話心理輔導機構，藉電話守候，致力於自殺防治工作。我們以「愛人如己」之精神，針對自殺意念或自殺企圖個案，提供即時的心理輔導、危機支持與自殺通報。為方便民眾記憶及使用，自1998年起，全國統一專線號碼為「1995」（要救救我）。

    服務處理範圍

  • 自殺危機處理

    提供即時危機支持與生命安全防護。

    婚姻家庭問題

    陪伴面對家庭衝突與婚姻適應困境。

    人際交往與男女感情

    釐清情感糾結與人際適應壓力。

    精神心理諮詢

    傾聽焦慮、憂鬱等情緒與心理風暴。

    人生信仰與多元議題

    陪伴探索生命意義與信仰解惑。

  • The corporate legal person Kinmen County Lifeline Association is committed to providing 24-hour telephone counseling services, allowing every seeker of help to feel warmth and support. Our mission is to help individuals facing difficulties regain the courage to live through professional counseling and guide them out of the gloom. Care for life, reignite hope. "Lifeline" is an international telephone counseling organization that extends caring and encouraging hands to those in need through 24/7 telephone counseling services, and takes effective actions to help those who attempt suicide regain the courage to live; guiding the lost and helpless to rekindle the fire of hope. The "Samaritans" telephone, first established in London, England in 1953, helps those with psychological distress through telephone counseling, and after its establishment, the local suicide rate significantly decreased, thus receiving royal recognition. "The Kinmen County Lifeline Association" was established on November 1, 2014, in Kinmen County, and is the 24th branch of "Lifeline" in the country. In addition to establishing a dedicated hotline service in 1995, the association also undertakes the Kinmen County government's services for vulnerable and divorced families, youth suicide prevention programs, and community elder care programs.

    通話費率說明

    免付費服務：國內使用市話（公共電話除外）或中華電信行動門號撥打 1995 均完全免付費。
    其他電信：依各該電信公司公告之一般通話費率計費。

    Our service not only targets individuals with suicidal tendencies, but also includes diverse care programs for vulnerable families, adolescents, and elderly members of the community. Through these efforts, we hope to build a healthier and more hopeful society. Care for life, reignite hope. "Lifeline" is an international telephone counseling organization that extends caring and encouraging hands to those in need through 24/7 telephone counseling services, and takes effective actions to help those who attempt suicide regain the courage to live; guiding the lost and helpless to rekindle the fire of hope. The "Samaritans" telephone, first established in London, England in 1953, uses telephone counseling to assist those with psychological distress, and after its establishment, the local suicide rate significantly decreased, thus receiving royal recognition. "The Kinmen County Lifeline" was established on November 1, 2014, in Kinmen County, and is the 24th branch of "Lifeline" in the country. In addition to establishing a dedicated hotline service in 1995, it also undertakes the Kinmen County government's services for vulnerable and divorced families, youth suicide prevention programs, and community elder care programs.

    專線服務品質原則

    維護大眾權益：為協助企圖自殺者之心理輔導，維持專線流暢度。
    通話時間限制：若未具自殺意念者，每通電話通話時間最長以 40～60 分鐘為原則。

  • 重要貼心小叮嚀

    ⚠️ 專線服務時間：目前金門生命線 1995 專線服務時間為 週一至週日 9:00～21:00。

    ⚠️ 個資與救援限制：生命線為民間團體，無法查詢民眾個資。若來電者未顯示電話號碼，我們將無法提供緊急救援服務。

    ⚠️ 緊急狀況請撥 110/119：民眾遇有親友企圖自殺等立即性生命危險時，請直接撥打 110 警察局 或 119 消防局 報案電話。

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